Responsibilities Customer Project Delivery - Manage the end-to-end lifecycle of customer projects from initiation through implementation and closure. - Ensure delivery of projects within agreed scope, timelines, cost, and quality standards. - Coordinate internal teams to ensure successful deployment of customer solutions. Customer Engagement and Relationship Management - Serve as the p

Responsibilities Product Strategy & Planning - Define regional prepaid and postpaid product strategy and 3-year roadmap. - Identify market opportunities through market research, competitive analysis, and customer feedback. - Define product roadmaps and prioritize product initiatives - Coordinate with Network, IT and Digital teams to deliver new capabilities (eSIM, 5G slicing, roaming,

Job Purpose To act as the Group control tower for retail performance, operations standards and transformation, driving consistent improvement in store productivity, operational efficiency, execution quality, and performance outcomes across Airtel Africa. The role is responsible for improving how the retail business performs, by diagnosing performance gaps, enabling markets, defining standards, and