Job Description To lead, drive, and deliver sustainable growth in pension business by developing and executing a high-impact sales strategy, building strong distribution channels, and ensuring consistent acquisition and retention of pension clients (corporate, SME and individual). KEY TASKS AND RESPONSIBILITIES Sales Strategy & Growth Develop and execute a comprehensive pension sales strategy alig

Job Description The Quality Assurance Officer at the call centre will ensure adherence to Standard Operating Procedures (SOPs), identifies process gaps, and formulates mitigation plans to enhance customer outcomes. They conduct root cause analysis of recurring issues, track performance metrics, and facilitate staff training to improve service quality and efficiency. KEY TASKS AND RESPONSIBILITIES

KEY TASKS AND RESPONSIBILITIES Pre-authorize scheduled and non-scheduled admissions within the set guidelines Negotiate/discuss professional fees as appropriate for each admission Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration) Visit all admitted clients within Nairobi region and its environ Liaise with Doctors on the day-to-day management of