Industry Banking / Financial Services Founded 1911 Type Private Website https://www.sc.com/ke/ Address Standard Chartered Bank Kenya Ltd P.O. Box 30003 00100 - GPO Nairobi
Welcome to Standard Chartered Bank Kenya
Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.
Job Summary
- As a Customer Service Manager at Standard Chartered, you will play a vital role in delivering exceptional client service within our Business Clients segment.
- You will primarily provide comprehensive administrative support to Relationship Managers, assisting with client onboarding, service issue resolution, and compliance monitoring activities such as AML/CDD and credit oversig
Key Responsibilities
- The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships.
The growth and performance metrics measured include:
- Grow the number of activ
Job Summary
This role is responsible for driving product and portfolio growth through designing effective product programs, driving digital sales and alignment with portfolio and product teams to drive growth in Wealth and Retail Business Banking. Key for this role will be to drive growth across retail products through the use of digital engagement and targeted portfolio campaigns.
Key Responsib