Job Description Client Relationship Management & Engagement Serve as the primary contact for key accounts, building strong, long-term relationships. Conduct regular client interactions including scheme reviews, engagement events, and feedback sessions. In liaison with the wellness teams, drive client engagement through wellness programs & health talks Implement real-time feedback systems at key to
KEY TASKS, DUTIES AND RESPONSIBILITIES Support product development by leveraging data to design and enhance customer-focused insurance solutions. Conduct customer retention and policy conversion analysis to assess the effectiveness of sales and distribution channels. Perform market intelligence research and analyze industry data to evaluate product relevance and competitiveness. Contribute to stra
Purpose for the Job The position holder will handle allocated clients' claims, the insurance claim process for all general insurance claims in motor, property, liability and work injury claims at both retail and corporate lines. Duties and Responsiblities Claims Advisory and Advocacy Reviewing and analyzing client claims, applications and adjustments and determining whether a client is covered und
Purpose for the Job The Business Development Manager will be responsible for generating new business, growing the client portfolio, and retaining existing clients to drive revenue growth and support the company’s strategic objectives. Duties and Responsiblities Develop and implement business growth strategies to drive revenue expansion. Identify, target, and build relationships with existing and p
Purpose for the Job To retain the Retail & SME portfolio by delivering seamless, high-quality service aligned with the division’s strategy. Drive organic growth across all Retail Insurance lines including Motor, Medical, Life, Pensions, SME, General Insurance, and Home Insurance by leveraging available digital solutions and other distribution channels, in line with the Retail & SME budget. Duties
Job Ref. No: JLIL 404 Role Purpose The role holder will be responsible for driving policy persistency through proactive client engagement, effective followup on outstanding premiums and implementation of structured retention strategies. The role focuses on managing policies at risk of lapsing, reinstating lapsed policies and influencing customer decisions through timely, solution-oriented interact
Job Description As a Relationship Manager, you will play a pivotal role in driving client satisfaction, fostering long-term partnerships, and achieving sales excellence. Key responsibilities: Developing and maintaining relationships with individual and corporate clients. Identifying client needs and recommending suitable insurance solutions. Staying updated on industry trends to provide expert adv
KEY PRIMARY RESPONSIBILITIES Providing advice on making a claim and the processes involved Processing new insurance claims notifications Collecting accurate information and documents to proceed with a claim Analyzing a claim made by a policymaker Contacting service providers, a network of approved professionals and arranging for them to make repairs on the policyholder's property Monitoring the pr
KEY PRIMARY RESPONSIBILITIES Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate. Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers; Perusing claim documents to confirm claim is in order while looking out for potentially
We are looking to recruit highly ambitious, self-driven, motivated and talented Non-Motor Unit Managers The individuals will recruit and effectively manage a unit of sales agents to offer non-motor insurance products. Qualifications: Business related Diploma or Degree At least two years experience in general insurance sales Must have completed Certificate of Proficiency (C.O.P) Responsibilities: I
KEY PRIMARY RESPONSIBILITIES Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate. Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers; Perusing claim documents to confirm claim is in order while looking out for potentially
KEY PRIMARY RESPONSIBILITIES Providing advice on making a claim and the processes involved Processing new insurance claims notifications Collecting accurate information and documents to proceed with a claim Analyzing a claim made by a policymaker Contacting service providers, a network of approved professionals and arranging for them to make repairs on the policyholder's property Monitoring the pr