Job Purpose

• The Administrative Assistant, Department provides efficient administrative and clerical support to ensure smooth day-to-day operations of the Department and effective support to staff and students.

Key Responsibilities / Duties / Tasks

• Provide administrative and secretarial support to the Department.
• Manage correspondence, records, filing systems, and data entry.
• Schedule meetings, prepare agendas and minutes, and coordinate departmental activities.
• Support coordination of online teaching, examinations, and student-related activities.
• Assist in preparation of reports, budgets, and procurement documents.
• Respond to inquiries from staff and students and provide frontline support.
• Maintain inventory of office equipment and learning resources.
• Ensure confidentiality and proper record management.

Key Performance Indicators (KPIs)

• Timeliness and accuracy of administrative support
• Quality of records management and documentation
• Responsiveness to staff and student inquiries
• Efficiency of departmental operations

Qualifications Academic Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Office Administration, or a related field from a recognized institution.
• Professional Experience: At least 2–3 years’ experience in an administrative role, preferably in a higher education environment.
• Skills and Competencies: Proficiency in ICT and office applications.
• Strong organizational and timemanagement skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to maintain confidentiality.