Branch Manager, Hola Branch
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Industry Banking / Financial Services Founded 2016 Type Public Website https://ke.kcbbankgroup.com Address
View All Jobs at KCB Bank Kenya
Key Responsibilities
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise-Wide Risk Management Framework.
- Motivate, coach, and develop a high performing team.
- Champion digital migration in the branch.
The Person
For the above position, the successful applicant should have the following: -
- A bachelor’s degree in business Related from a recognized institution.
- Cash Management Training is required.
- A minimum of 8 years General Banking experience with at least 2 years at Branch Manager Level.
- Should have at least 6 months’ experience in Branch Operations: Cash, Clearing, Accounts & Administration.
- At least 4 years’ experience in the following roles:
- Personal/Business/Retail Banking or Sales Manager.
- Credit Management.
- Customer Service / Relationship Management.