Call Centre Agent
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KEY RESPONSIBILITIES
- Answer calls professionally and within service standards.
- Follow up missed and abandoned calls within 24 hours.
- Provide accurate information on SACCO products and services.
WHO WE ARE LOOKING FOR
ACADEMIC QUALIFICATIONS
- Bachelors degree in Business Administration, Customer Service, Communication or a related field.
EXPERIENCE
- At least 2 years experience in a call centre, customer service or frontline support role