Call Centre Executive
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This job is responsible for handling customer interactions (calls, emails, chats) to provide support, resolve issues and provide information on available products and services. Key Responsibilities/ Duties / Tasks Handling members queries and offering utmost support through telephone and email. Providing relevant information on membership, products, services and solutions Online member Recruitment. Activation of dormant accounts. Cross-selling of Sacco products. Any other duty assigned from time to time by the supervisor Academic qualifications Bachelor's degree in public relations, Marketing and Mass communication and any business-related course.other Professional Qualifications/Membership to professional bodiesMarketing Society of Kenya. Previous relevant work experience required. One Year of relevant work experience go to method of application »