Cashier
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Industry Insurance Founded 2003 Type Public Website http://www.apainsurance.org/ Address Apollo Centre, Westlands Nairobi
View All Jobs at APA Life Assurance Company Ltd
KEY PRIMARY RESPONSIBILITIES
- Receive and process cash, cheque, and electronic payments accurately, recording and reconciling every transaction.
- Maintain daily cash balances and submit accurate cash reports on time.
- Safeguard cash and financial instruments in line with internal controls and security procedures.
- Support the reconciliation of cash transactions with financial records and help identify and resolve discrepancies.
- Assist customers and internal teams with payment-related queries, delivering efficient, polite, and respectful service.
- Escalate complex issues to supervisors and promptly report mistakes or concerns.
- Keep accurate and organised records, and ensure data entered into systems is correct.
- Complete basic forms and documentation, and alert supervisors to missing information.
- Comply strictly with company rules, procedures, and regulatory requirements, and keep information confidential.
- Exercise good judgement when handling items, time, and materials that affect costs and resources.
- Work cooperatively with team members, follow supervisors’ instructions, and support daily team activities.
- Arrive on time, meet work targets, take responsibility for the quality of your work, and attend required training.
- Maintain professional behaviour and clear communication with colleagues and supervisors at all times.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in finance, Accounting, or any business-related field.
JOB SKILLS AND REQUIREMENTS
- Customer service
- Attention to detail
- Multitasking and efficiency
- Patience and conflict de-escalation
- Integrity and reliability
- Cash handling and reconciliation
- Interpersonal skills
- Communication skills
- Problem analysis and problem-solving skills
- Time management skills
- Adaptability, initiative, and stress tolerance
PROFESSIONAL QUALIFICATIONS
- CPA / ACCA Intermediate Level.
EXPERIENCE
- At least 1–3 years of relevant work experience in an administrative or clerical support role, with exposure to basic record keeping and customer service.