Collections Officer-Corporate Accounts

Responsibilities

• Follow up with corporate clients on due and overdue balances through calls, emails, and client visits to secure documented payment commitments.
• Reconcile client statements, resolve billing disputes within agreed turnaround times, and ensure accurate receipting and allocation.
• Drive down aging debt (60+ and 90+ days) while proactively keeping current invoices from slipping into arrears.
• Flag high-risk accounts early and provide the sales team with weekly visibility into client payment behavior.
• Submit weekly collection reports and month-end debtors aging reports on time, every time.

Requirements

• Diploma or Bachelor's degree in a business-related field (Commerce, Finance, Accounting, Credit Management, or similar), with CCP or CPA coursework being an added advantage.
• Minimum of 3 years' experience in credit control, collections, or accounts receivable, preferably handling corporate or B2B accounts.
• Demonstrable track record of consistently meeting monthly collection targets.
• Working knowledge of accounting and CRM systems, with hands-on experience in Zoho Books or Zoho CRM as an added advantage.
• Firm but diplomatic negotiator with excellent written and spoken English communication skills.
• Highly organized, accurate with numbers, and demonstrating unquestionable integrity.