Customer Care/Receptionist

Requirements

• High school diploma required; additional certification in customer service beneficial.
• 1-2 years of customer service experience, preferably in logistics or a related field, with exposure to CFS operations advantageous.
• Strong verbal and written communication skills for effective customer interaction.
• Proficiency in CRM software and multitasking abilities in a fast-paced environment.
• Understanding of logistics operations and import/export processes.
• Familiarity with customer care principles and practices, ensuring timely and effective responses to inquiries.
• Customer-focused approach with a dedication to delivering high-quality service.

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