Customer Service Associate
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Industry Consulting Founded 1994 Type Public Website http://www.adeptsystems.co.ke/ Address 3rd Flr, Tausi Court, Tausi Road, Off Muthithi Road, Westlands
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Core Responsibility Order Management Managing the end-to-end Order-to-Cash cycle via ERP systems. Account Retention Maintaining B2B relationships with developers and distributors. Logistics Link Coordinating with dispatch teams to minimize lead times. Issue Resolution Resolving weight, quality, and delivery disputes. Telesales Daily calling of Retailers for order generation Education: Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field. A background or certificate in Civil Engineering or Building Construction is highly preferred to provide technical product support. Experience: 1–2 years in customer service or sales, ideally within the manufacturing or construction sector. go to method of application »