Compensation & Benefits

• KES 40,000 monthly salary + Transportation Allowance
• Paid training and ongoing support
• Professional and collaborative work environment

Schedule Requirement

• Availability to work from 4:00 PM to 1:00 AM is required.

About the Role

• As a Customer Service Representative, you will provide exceptional customer support through phone and chat channels, assisting customers with inquiries related to products, services, purchases, order status, and general support requests.

Requirements

• C1 English proficiency (Advanced/Fluent)
• At least 1 year of customer service experience, preferably in a contact center environment
• Strong communication and problem-solving skills
• Comfortable working in a fast-paced environment
• Availability to work onsite in Nairobi
• Availability to work the required schedule (4:00 PM – 1:00 AM)

What We Offer

• Competitive compensation package (salary + transportation allowance)
• Paid training and continuous development support
• Opportunities for career growth and advancement
• Professional, inclusive, and people-focused work culture

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