Debt Collection Officers
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Requirements : 2 years proven experience in debt collection in a Microfinance institution. Bachelor's degree and Excellent communication and negotiation skills. Hands-on field collection experience, including client visits and on-site account recovery. Knowledge of relevant laws and regulations. Ability to work under pressure and meet targets. Responsibilities: Contact overdue accounts via phone, email, or letters to remind and negotiate repayment. Maintain detailed records of all communications and actions taken. • Monitor the status of overdue accounts and escalate cases as necessary • Ensure adherence to all relevant laws and company policies related to d collection. Resolve customer complaints and disputes professionally. Prepare reports on collection activities and progress. How to APPLY: