Events Assistant
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Role Objective
- A hospitality client is seeking a proactive and creative Assistant Events Officer to support the end-to-end planning, administration, and execution of diverse events, including corporate functions, workshops, product launches, exhibitions, and social gatherings. The role involves vendor coordination, attendee management, and on-site setup to maintain high service standards, engage clients, and expand the events portfolio.
Core Duties and Responsibilities
- Work closely with clients under management guidance to understand event objectives, themes, layouts, and initial budget.
- Assist in drafting event proposals, timelines, schedules, event briefs, operational checklists, and preliminary agreements.
- Support the design and preparation of event programs, delegate packs, and branded collateral, while contributing to digital marketing and social media campaigns.
- Assist in sourcing competitive quotations from service for corporate, social, virtual, and hybrid events.
- Liaise with contractors and service providers to confirm bookings, manage setup timelines, and ensure alignment with event requirements.
- Oversee the movement, storage, setup, and safe return of event branding materials, merchandise, and equipment.
- Provide hands on on-site support during setup, registration, seating arrangements, and post-event teardown/venue clearance.
- Assist with pre-event presentation checks to ensure seamless execution during live proceedings.
- Manage guest arrivals, delegate registration, RSVP verification, and ushering VIPs and guest speakers.
- Resolve minor operational challenges on site and promptly escalate complex matters.
- Collect attendee feedback through surveys and assist in preparing post-event evaluation reports.
- Maintain accurate financial records and follow up on vendor payments and equipment returns.
- Serve as a point of contact for routine event inquiries via email and phone, providing timely follow-ups and client support.
Job Specifications and Qualifications
- Bachelor’s Degree /Diploma in Hospitality Management, Event Management, Business Management, Tourism, Communication, or a related field.
- At least (3) years of experience in events, hospitality or a similar events coordination role.
- Willingness to work flexible hours and travel when required.
- Proficiency in Microsoft Office.
Key Competencies
- Effective time management abilities.
- Strong organizational skills with the capacity to handle multiple tasks simultaneously.
- Keen attention to detail.
- Flexibility.
- Problem Solving
- Strong written and verbal communication skills.
- Ability to perform efficiently in high-pressure and dynamic environments.
- Customer-focused approach with a positive and professional attitude.