RESPONSIBILITIES

• Manage housekeeping staff schedules, shift rotas, and daily room assignments.
• Set, monitor, and audit cleanliness standards across all hotel areas.
• Conduct regular inspections of rooms, corridors, and back-of-house spaces.
• Lead Floor Supervisors, Room Attendants, Public Area staff, and Laundry teams.
• Partner with Front Office to track room status, VIP arrivals, and turnaround times
• Oversee laundry production, linen stock control, replacement cycles, and inventory.
• Manage departmental budgets, supply purchasing, and operational costs. 
• Enforce safety protocols, proper chemical handling, and hygiene standards.
• Recruit, train, coach, and evaluate housekeeping staff performance.
• Collaborate with Engineering to address room defects and maintenance tasks quickly.

RESPONSIBILITIES

• Diploma or Degree in Hospitality, Housekeeping Management, or a related field.
• 5+ years in housekeeping operations with a least 2 years in a leadership role
• Proven experience in staff scheduling, room assignments, and quality inspections.
• Strong expertise in laundry control, chemica safety, and inventory management.
• Solid background in budgeting, cost control and cross-departmental teamwork.

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