Field Collection Officer
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Industry Banking / Financial Services Founded N / A Type Private Website https://www.mogo.co.ke/ Address Post Office Box Number 9979 - 00100, Nairobi, Kenya
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What you will do:
- Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
- Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
- Handle debt recovery and asset repossession in a professional manner.
- Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
- Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
- Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
- Compile reports about incidents and give recommendations on how they can be avoided in the future.
- Be innovative on better ways of tracking and monitoring the assets.
- Preparation of weekly and monthly actual recovery reports and strategies.
Requirements
WHAT YOU NEED
- Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
- Previous experience in debt recovery will be an added advantage.
- Customer-oriented attitude.
- Must have a driving License including A2.
- Self-motivated with willingness to take initiative and solve complex problems
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent negotiation and analytical skills
- Fluent in English and Swahili.
- Men are highly encouraged to apply.
- A2 DRIVING LICENSE IS A MUST