KEY RESPONSIBILITIES Develop & execute the business strategy to achieve the unit’s targets & profitability Ensure for delivery of seamless customer service through maintenance of high service standards Manage & strengthen Relationship Management and partnerships for the Custody Services business (customers, fund managers, brokers, regulators, administrators, stakeholders) Enforce robust risk excellence and compliance requirements (regulatory, audit, internal controls) Drive growth of market share, while retaining existing client base. Lead, direct and develop a highly performing and motivated team Oversee budget control and effective cost management Ensure compliance with RBA, CMA, CBK, CDSC regulations with respect to provision of Custody Services. Develop and lead KCB’s Facility agency business with respect to loan syndications, bond issues and other similar or related capital markets transactions in line with international industry standards DAILY RESPONSIBILITIES Oversee adherence to high operational standards and procedures Ensure all regulatory returns are accurately compiled and submitted within the stipulated timelines Ensure investment transactions are processed within the market timelines and SLAs Oversee the preparation of reports to custody services clients within the stipulated timelines Ensure appropriate representation and participation of KCB in Client Board Meetings and Annual General Meetings Provide guidance on best practices to the Custody Services Units in the Subsidiaries. Job Requirements Bachelors Degree CISI -completed Level 3 Trustee Development Program of Kenya (TDPK Detail  Minimum No of Years Experience Area 1 (Banking Operations & Banking Operating Systems)     5 Experience Area 2 (Capital & Money Markets instruments and transactions)     5 Experience Area 3 (Managing teams)     5 Experience Area 4 (knowledge of the Custody environment)     5 Experience Area 5 (Relationship Management)     5