Head Housekeeper Nairobi

Key Responsibilities Oversee and manage all non-kitchen household operations across both homes within the compound. Maintain impeccable cleanliness, organization, and presentation of all living areas, guest spaces, and service areas. Provide high-quality table service, including food and beverage service, following the standards of a luxury private home. Welcome, attend to, and anticipate the needs of homeowners and guests with professionalism and warmth. Coordinate housekeeping routines, laundry management, and general upkeep to ensure the homes are always guest ready. Supervise any support staff when required, ensuring standards are consistently met. Work proactively to identify and resolve issues, maintain inventories, and ensure smooth daily operations. Uphold strict confidentiality, discretion, and trustworthiness at all times. Key Qualifications Previous experience in a high-end private residence, boutique hotel, or luxury lodge. Excellent communication skills and the ability to speak confidently and professionally. High level of grooming, courtesy, and service etiquette. Strong sense of initiative, responsibility, and attention to detail. Demonstrated loyalty, integrity, and discretion. Preferably female, considering the nature of the household and role expectations.