Hospitality Sales Executive Kenya
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Lesaka Merchant Division (Hospitality) is looking for a motivated and results-driven Sales Executive to join our Growth Team in Nairobi, Kenya. This role is ideal for someone who understands the importance of exceptional customer experience in hospitality environments and is passionate about helping businesses operate efficiently, serve customers better, and grow through smart payment solutions. If you thrive in a client-facing role and enjoy building meaningful relationships with business owners in the hospitality space — this opportunity is for you. What You’ll Do Sales & Business Growth Meet and exceed monthly and quarterly sales targets Identify and grow opportunities within restaurants, cafes, and hospitality venues Build trusted relationships with business owners and decision-makers Ensure Lesaka solutions are visible, accessible, and adding value Client Engagement & Solutions Understand each client’s operational needs and service challenges Recommend tailored payment and POS solutions to improve efficiency and customer experience Deliver engaging and professional product demonstrations Ensure a smooth onboarding experience and ongoing client satisfaction Product & Technical Support Install and configure devices to meet client requirements Provide basic troubleshooting and hands-on support Empower clients with the knowledge to use systems confidently Continuously build product knowledge to support upselling and cross-selling Sales Administration & Reporting Maintain accurate pipelines and CRM updates Provide reliable forecasts and performance insights Process contracts efficiently and accurately Proactively highlight opportunities and address challenges What You’ll Bring Proven sales experience in fintech, hospitality tech, or product-driven environments Strong track record of achieving and exceeding sales targets Ability to install and support devices (POS or similar systems) Strong business acumen with a customer-first mindset Excellent communication and relationship-building skills Experience with CRM systems and MS Office tools Strong consultative sales and problem-solving ability Valid driver’s license and willingness to travel within Nairobi and surrounding areas Own reliable vehicle Who We’re Looking For We’re seeking someone who is: Customer-focused and passionate about service excellence Confident engaging with hospitality business owners Well-presented, professional, and approachable Self-driven with strong discipline and accountability A natural relationship builder Adaptable in fast-paced, customer-facing environments Committed to learning and growing within the hospitality tech space