Human Resource Officer

Remuneration: KSh 90,000-110,000 Gross pay

Role Objective 

• The Human Resource Officer manages the end-to-end employee lifecycle in a fast-paced, busy environment. The role serves as a trusted advisor to department heads and the main point of contact for staff, fostering a positive workplace culture oriented around service excellence. To support HR and administrative policies, procedures, and systems and ensure an efficient, productive, and compliant workforce.

Core Duties and Responsibilities

• Oversees recruitment across line-level and supervisory positions for key departments.
• Posts job postings, screens CVs, conducts initial interviews, background/reference checks, and credential verifications. 
• Directs new hire orientation covering company standards, safety protocols, and company culture. 
• Acts as the main contact for inquiries regarding policies, benefits, leaves, and workplace issues. 
• Manages staff welfare, recognition programs, team-building activities 
• Handles employee grievances, facilitates conflict resolution, and conducts disciplinary proceedings in compliance with company policies and legal regulations. 
• Maintains confidential employee records, databases, and general HR documentation. 
• Manages daily attendance, shift rosters, overtime tracking, leave balances (annual, sick, maternity/paternity), and casual labor records alongside department managers. 
• Prepares monthly payroll input data (deductions, allowances, overtime) for the Accounts/Finance team. 
• Assists line managers with regular performance appraisals, probation reviews, and KPI evaluations. 
• Coordinates training sessions covering industry compliance, skills, safety/hygiene, customer service excellence, fire safety, and first aid. 
• Partners with Department Heads to identify skill gaps and create learning and development plans. 
• Ensures general compliance with labor laws, statutory regulations, and workplace safety protocols across operations. 

Job Specifications and Qualifications

• Bachelor’s Degree in Human Resources Management
• CHRP (Part II) certification is an added advantage
• Valid IHRM Kenya membership. 
• 4+ years in HR, ideally within the service sector. 
• Strong knowledge of Kenyan labor laws and statutory compliance

Key Competencies

• Exceptional Communication Skills
• Conflict Resolution Skills 
• Strong Multi-tasking and Prioritization skills 
• Empathy

kindly send your CV on or before 31st October 2026