International Freight Forwarding Operator IFF Operator - Airfreight Imports M/F
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Industry Logistics and Transportation Founded N / A Type N / A Website N / A Address
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Mission Description
Reporting to the IFF Operation Supervisor, the responsible candidate will be responsible for the below key result areas: -
Handle day-to- day operational relationship with the client
- Receive the orders from the client
- Request for missing documentation and more detailed instructions, if necessary, from the client.
- Inform the client of the files processing progress
Manage the file processing
- Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
- Regularly archive the files (physically & electronically)
- Ensure that client files have all the required attachments and copies of these maintained on file
Alert/Inform Management
- Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle
Profile
- Diploma in Clearing and Forwarding
- 3 years' experience in Clearing and Forwarding
- East Africa Freight Forwarding Practicing Certificate will be an added advantage.