Responsibilities

• Serve as the first point of contact for HR help desk inquiries.
• Respond to employee and client HR queries promptly and professionally.
• Coordinate recruitment, interviews, and candidate onboarding.
• Prepare employment contracts, HR letters, and employee documentation.
• Maintain accurate employee records and HR information systems.
• Support payroll preparation and statutory compliance processes.
• Administer leave, attendance, and employee records.
• Assist in employee relations and disciplinary processes.
• Support performance management and appraisal activities.
• Coordinate staff training and development programs.
• Prepare HR reports, letters, and management documentation.
• Assist clients with routine HR administration and compliance matters.
• Ensure compliance with Kenyan labour laws and company policies.
• Support HR audits and documentation reviews.
• Participate in HR consulting and outsourcing assignments at client sites.
• Build and maintain professional relationships with clients and candidates.
• Maintain confidentiality of employee and client information.
• Perform any other HR and administrative duties assigned by management.

Skills & Requirements

• Bachelor's Degree in Human Resource Management or a related field.
• Membership with IHRM or eligibility for registration.
• Minimum one year of HR experience or successful internship.
• Good understanding of Kenyan labour laws and HR best practices.
• Proficiency in Microsoft Office applications.
• Experience in recruitment or HR consulting is an added advantage.
• Recruitment turnaround time.
• Client satisfaction ratings.
• HR compliance levels.
• Employee record accuracy.
• Timely report submission.
• Performance appraisal completion.
• Employee relations resolution.
• Business development support.
• HR project completion.
• Attendance and productivity.