Key Duties & Responsibilities

Outpatient Clinical Care & Patient Management

• Conduct professional outpatient consultations, initial assessments, and follow-up reviews.
• Document detailed medical histories, perform physical examinations, and diagnose common acute and chronic medical conditions.
• Initiate evidence-based treatment plans in line with national guidelines and escalate complex cases to consultants where necessary.
• Perform minor clinical procedures safely within the approved professional scope of practice.
• Provide clear and empathetic patient counselling on diagnoses, treatment options, cost implications, follow-up care, and long-term continuity of care.

Emergency, Urgent Care & Stabilisation

• Assess and manage walk-in urgent cases through rapid triage and professional risk mitigation.
• Provide initial stabilization for critical emergency patients before coordinating external transfers or tertiary escalations.
• Recognize clinical red flags early and escalate critical developments to senior clinicians or emergency response services.

Clinical Coordination & Operational Flow

• Request, review, and interpret appropriate laboratory investigations and radiological imaging.
• Coordinate with consultants, nursing teams, pharmacy services, and laboratory teams to implement integrated care plans.
• Participate in multidisciplinary care discussions to support patient throughput and reduce waiting times.
• Support clinic administration teams through efficient use of consultation rooms and tracking of clinic time slots.

Governance, Compliance & Documentation

• Maintain accurate and timely electronic patient records within the EHR system, including diagnoses, procedures, prescriptions, and clinical notes.
• Adhere to institutional standard operating procedures, infection prevention and control protocols, and safety standards.
• Participate in clinical audits, continuous medical education forums, and quality improvement initiatives.
• Log and report clinical incidents, adverse events, or near-misses in line with healthcare risk management policies.
• Support proper documentation for compliant insurance claims and billing processes.
• Uphold patient confidentiality, data protection, professional ethics, and medical integrity.

Qualifications & Experience

• Bachelor of Medicine and Bachelor of Surgery or equivalent medical degree from an institution recognized by the Government.
• Valid and current registration and active practicing license with the Kenya Medical Practitioners and Dentists Council.
• Minimum 1–3 years’ post-internship clinical experience preferred.
• Hands-on experience in busy outpatient or emergency care settings is an added advantage.
• Demonstrated ability to use Electronic Health Records platforms and computerized clinical ordering systems.

Key Skills & Competencies

• Strong clinical judgement, diagnostic reasoning, emergency stabilization, and medical decision-making skills.
• Ability to work effectively with nurses, laboratory technologists, specialist consultants, pharmacy teams, and administrative staff.
• Excellent interpersonal and patient counselling skills.
• Ability to multitask and maintain accuracy in a fast-paced, high-volume outpatient environment.
• Basic familiarity with medical coding, insurance limits, and documentation requirements for claims processing.
• High standards of professional integrity, clinical accountability, confidentiality, and data protection.