Purpose for the Job

The primary role is to analyze, design, install, configure, maintain and repair the network infrastructure and application components and to provide direction, information and recommendations regarding network configurations and installations.

Duties and Responsibilities

• Design, set up and configure complex switching environments and complex wireless networks that supports secured access and the ability to support voice and video applications.
• Configure and set up Cisco Firewalls, VPN Concentrators and Security appliances for access to vital mission critical applications
• Maintain network security through proper configuration of VPN and Firewalls.
• Set up and maintain the LAN and its associated components (switches, structured cabling, power provisioning etc).
• Assist in the design of multi-server environments including IP address schemes, DNS, WINS.
• Provide technical assistance and support internal staff, vendors, and partner agencies.
• Maintain both the wired & wireless network inclusive of performance, security, throughput and upgrades.
• Implement network upgrades by developing, testing, evaluating, and installing enhancements.
• Create and maintain comprehensive documentation for all implemented networks.
• Implement effective maintenance of all hardware inclusive of enterprise hardware such as servers, storage, switches, routers, and UPS’s.
• Troubleshoot network hardware and software applications, IP Phones and security systems to resolve operational issues and restore services.
• Support KenTrade’s internal networks and links to other sites (Primary site, DR site and Integration points) and the internet and other data lines, to ensure they are configured and working correctly.
• Ensure that all work and changes to infrastructure components are performed in such a way as to minimize disruptions to existing ICT services.
• Assist in keeping track of KenTrade’s infrastructure assets and ensure that the infrastructure and data is kept secure at all times.
• Ensure that technology is used, managed and supported in accordance with KenTrade’s standards, policies and procedures.
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Minimum Academic, Professional Qualifications and Experience

• Bachelor’s degree in ICT, Computer Science and Electrical Engineering or related field from a recognized institution.
• CCNA, CCNP, CCVP or VOIP certification
• Knowledge of VOIP implementation and support
• Meets provision of chapter six of the Constitution

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