Job Description Ensure 24/7 availability and performance of network infrastructure Continuous monitoring, incident response, escalation management, and technical support Maintain Service Level Agreements (SLAs) Collaborate closely with cross-functional teams to support business-critical operations Skills Required Technical / Hard Skills TCP/IP, routing protocols, VLANs, QoS Experience with network equipment such as Cisco, Ruckus, Aruba/HP, Meraki Firewalls~ Cisco ASA, Fortinet, WatchGuard Monitoring tools~ SolarWinds, PRTG, Nagios, Zabbix, Cosmos Packet analysis using Wireshark and tcpdump Knowledge of VPN, SD-WAN, load balancers, wired (ethernet & fiber) and wireless networking Familiarity with Property Management Systems (PMS) and hospitality technology (preferred) go to method of application »