Operations Assistant - Floriculture
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Industry Consulting Founded N / A Type Private Website N / A Address CPA CENTER, ALONG THIKA ROAD. BLOCK A, OFFICE NUMBER 9.
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Key Responsibilities
- Support the Operations Manager with day-to-day logistics and export activities.
- Deliver, collect, verify, and process export documentation at JKIA, customs offices, airlines, banks, and other relevant locations.
- Travel to the farm when required to verify packing sheets, dispatch documentation, and resolve operational discrepancies.
- Track and update flight details, Airway Bills (AWBs), KEPHIS certificates, and other export documentation.
- Support coordination of flower dispatches from the farm to the airport.
- Assist in monitoring cold-chain processes and verify temperature records during transit.
- Follow up with airlines, clearing agents, transporters, and other logistics partners as directed.
- Maintain accurate records of operational activities, shipments, and documentation.
- Handle operational errands and urgent deliveries using company vehicles or motorcycles.
- Escalate delays, documentation issues, or other operational challenges to the Operations Manager promptly.
- Perform other operational duties as assigned by management.
Requirements & Qualifications
- Diploma or Certificate in Logistics, Supply Chain, Clearing & Forwarding, Agriculture, or a related field.
- At least 3 years of experience in logistics, flower farm operations, air freight, perishables, or a related operational environment.
- Previous experience supporting export or airport cargo operations is an added advantage.
- Valid Kenyan motorcycle riding licence is mandatory.
- Valid Kenyan driving licence is an added advantage.
- Good knowledge of Nairobi, JKIA, and surrounding areas.
- Good understanding of documentation and record-keeping.
- Strong attention to detail and ability to track multiple activities accurately.
- Ability to work under pressure and respond quickly to operational needs.
- Willingness to travel frequently between the office, farm, and airport.
Core Competencies
- Strong coordination and follow-through
- Attention to detail and accuracy
- Proactive and hands-on approach
- Good communication and interpersonal skills
- Ability to work independently with minimal supervision
- Reliability and accountability
- Ability to work in a fast-paced operational environment