Pesapap Digital Sales Representative
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Industry Banking / Financial Services Founded 1984 Type Public Website http://familybank.co.ke/ Address Family Bank Towers, Muindi Mbingu Street, P.O Box 74145-00200, Nairobi, Kenya
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Key Responsibilities:
- Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.
- Build and maintain relationships with prospective and existing clients across multiple sectors.
- Conduct product demonstrations and presentations to prospective clients.
- Support marketing initiatives aimed at promoting product awareness
- Conduct structured training sessions for clients and users on system functionality and usage.
- Develop training materials including user manuals, training guides and product documentation.
- Support client onboarding processes during solution implementation.
- Ensure clients fully understand system features and operational processes.
- Maintain strong relationships with enterprise clients and stakeholders.
- Provide ongoing support and guidance to clients on system usage and enhancements.
- Gather client feedback to support product improvement and service delivery.
- Track and report on sales activities, customer engagements and training outcomes.
- Maintain records of client training sessions and system adoption metrics.
- Provide insights to management on market trends and customer needs
- Assist in negotiating and closing sales opportunities.
- Maintain an updated sales pipeline and support revenue generation efforts.
- Any other official duty as may be assigned by management
Qualifications & Experience:
- Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
- Professional Certifications (Desirable)
- Sales and marketing certifications
- Digital marketing certifications
- Customer relationship management (CRM) certifications
- Training facilitation or instructional design certifications
- Fintech or digital banking related training
Key Competencies:
- Minimum 2 years’ experience in sales, client engagement, training or business development roles.
- Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.
- Experience conducting client training sessions and product demonstrations.
- Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.