Project Manager

Job Purpose

• The Projects Manager drives delivery of the CIO's digital transformation roadmap coordinating enterprise system implementations, upgrades, and cross-functional technology initiatives from initiation through go-live. The role leads project coordinators, project support staff, and systems tech interns.

Job Description

Project & Program Delivery

• Manage the IT project portfolio, including planning, resourcing, budgeting, and risk management for each initiative.
• Coordinate delivery of enterprise system projects (e.g., ERP, CRM, HRIS, MES, e-commerce, fleet) in partnership with business and vendor stakeholders.
• Track milestones, dependencies, and benefits realization against the CIO's digital roadmap.

Change Management & Adoption

• Drive structured change management -- communications, training, and support -- to secure user adoption post go-live.
• Coordinate go-live and hypercare support with the project coordinators and systems tech support team.

Vendor & Stakeholder Coordination

• Coordinate implementation partners and vendors to keep projects aligned to scope, schedule, and cost.
• Provide regular project status, risk, and benefits reporting to the CIO and steering committees.

Team Leadership

• Lead project coordinators/support staff and systems tech support interns across concurrent projects.
• Build project management capability and disciplined delivery practices across the team.

Qualifications & Experience

• Bachelor's degree in computer science, Information Technology, Business, or related field.
• 3-5+ years managing IT or digital transformation projects, ideally with enterprise system implementations (ERP/CRM/MES/eCommerce).

Key Competencies

• Strong planning, budgeting, and stakeholder management skills.
• Experience leading change management for technology rollouts.
• Project management certification (e.g., PMP, PRINCE2, Agile/Scrum) preferred.
• Excellent stakeholder management across business and technical teams.
• Strong organizational discipline across multiple concurrent projects.
• Persuasive communication to drive adoption and manage change resistance.

go to method of application »