Role Summary The Property, Facilities & Experience Manager will ensure all branches and offices are well maintained, visually appealing, cost-efficient, and operational at all times. The role includes managing repairs, coordinating renovations, maintaining brand consistency, improving ambiance, and ensuring a productive work environment for staff. Key Responsibilities Oversee maintenance and repair works across all branches Build and manage a reliable network of fundis (electricians, carpenters, painters, etc.) Conduct routine inspections of all outlets Manage renovations and new branch setups from start to finish Ensure consistent branding, layout, and cleanliness across all branches Work closely with interior designers to execute layouts and improvements Maintain lighting, ambiance, display organization, and overall aesthetics Handle landlord communication, lease tracking, and rent negotiations Source and negotiate suppliers for materials and services Control and optimize maintenance and renovation costs Ensure offices are clean, comfortable, and conducive for staff productivity Maintain proper documentation and reporting of all works Requirements: ​ Minimum 2 years’ experience in facilities/property management or retail operations Strong negotiation and vendor management skills Basic understanding of construction, electrical, and interior works Strong eye for detail and appreciation for aesthetics Highly organized and able to manage multiple projects simultaneously Willingness to travel frequently between branches Strong problem-solving and execution skills go to method of application »