Primary Duties & Responsibilities (includes but not limited to)

• Continuously updates their knowledge on Lodge products/ services, events calendar and tariffs. 
• Generate, expand and maintains the client portfolio and database.
• Meet or surpass budgeted sales targets.
• Identify new sales opportunities through cross selling or upselling tactics.
• Conduct client sales surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
• Make sales visits/calls to prospective as well as existing clients.
• Prepare and present customized itineraries a per guests budgets.
• Identify and apply for advertised tenders for hospitality services. 
• Seek out networking and marketing opportunities with industry players. 
• Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case Lodge products/services.
• Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
• Run social media advertising and marketing promotions to boost Lodge occupancies.
• Create engaging and informative blog content for online use.
• Interact with guests at the lodge, getting their feedback and ensuring any guest concerns are promptly addressed.
• Liaise with Lodge staff on confirmed bookings and event orders.
• Closely monitor competitor activity.
• Monitor and respond to client reviews and Lodge ratings on online platforms.
• Monitor occupancy forecasts and prepare individual sales reports.

Qualifications and Prerequisites

• Degree or Diploma in Sales and Marketing, or business related field from a reputable institution.
• Previous experience working in the hospitality industry or a travel agency will be an added advantage.
• Practical experience in door to door hospitality sales with evidence of working local and regional networks.
• Outstanding sales ability with proven achievement of revenue generation.
• Excellent verbal and written communication skills 
• Proficiency in online marketing tools and social media platforms.
• Strong presentation and negotiation skills. 
• Self-driven and demonstrated ability to work under minimum supervision.
• Must have a good understanding of outdoor industry and markets.

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