Sales Operations Coordinator Automotive

The role will work closely with Sales, Finance, Logistics, Aftersales, dealers, OEMs, and customers to ensure accurate documentation, compliance, timely delivery, and smooth sales operations.

Key Responsibilities

• Manage the end-to-end sales process from vehicle allocation/invoicing through to delivery, ensuring all transactions are accurately tracked and completed on time.
• Review and maintain deal files, verifying documentation, pricing, contracts, OEM requirements, approvals, and compliance.
• Coordinate invoicing and financial administration, working with Finance to resolve payment, credit, documentation, and invoicing issues.
• Coordinate vehicle logistics and delivery, including transport, registration, preparation, accessories, and customer/dealer handover.
• Support dealers, fleet sales, and tenders by coordinating orders, transfers, tender documentation, quotations, specifications, and submission deadlines.
• Coordinate aftersales and warranty handover, ensuring vehicle and customer details are accurately communicated and warranty registrations are completed on time.
• Manage demo vehicle records and sales operations reporting, tracking demo fleet utilisation, vehicle status, outstanding transactions, dealer activity, deliveries, and key operational issues for management.

Key Qualifications

• Bachelor’s degree/Diploma in Business Administration, Supply Chain, Automotive Management, or a related field.
• 5 years’ experience in automotive, commercial vehicles, fleet sales, dealership operations, sales coordination, or a related environment.
• Strong understanding of vehicle sales administration, invoicing, logistics, registration, and delivery processes.
• Experience in deal file management, contract compliance, OEM requirements, tenders, or fleet sales is an advantage.
• Strong Excel, reporting, administrative, organisational, and analytical skills, with experience using CRM, ERP, DMS, or vehicle sales systems.
• Excellent communication, attention to detail, follow-up, problem-solving, and stakeholder management skills.