Salesforce Administrator
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Industry ICT / Telecommunication Founded 2020 Type Private Website https://thejitu.com/ Address Kimathi Street P.O. Box 1126-10100, Nyeri - Kenya
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Key responsibilities:
- Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
- Assist in training new end-users on the Salesforce platform.
- Grow the Salesforce skill set across the organization.
- Maintain Salesforce databases and ensure data integrity.
- Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.
- Collaborate with various teams to optimize Salesforce functionality and improve user experience.
Competencies
- Minimum 1-2 years of experience as a Salesforce.com administrator.
- Proficient in Salesforce administration, with a focus on Sales Cloud.
- Familiarity with Salesforce.com Admin tools (Admin I certification preferred).
- Ability to manage multiple tasks simultaneously.
- Excellent problem-solving skills and a customer-focused attitude.
- Strong communication and interpersonal skills.