Switch Engineer
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Purpose
- To support the successful implementation and integration of payment processing solutions by testing developed applications and functional specifications against agreed requirements. The role also provides customer and user support after go-live, helping to resolve issues and maintain system stability, while ensuring work is completed within agreed budgets and timelines and to the required quality standards
KEY RESPONSIBILITIES
Switch Configuration
- Configuration and management of switch platforms (e.g. Postilion) to ensure accurate transaction flow across the payment network.
- Support ISO 8583 messaging protocols and APIs during integrations and support for financial processing.
- Implement and monitor business rules and routing logic, minimize downtime, and optimize network performance.
Card Management & Issuance.
- Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and a delightful customer experience.
- Comprehensive knowledge of the end-to-end card life cycle.
- Proven experience in supporting, setting up, and troubleshooting card management systems, i.e., postcard, across all layers
- Proven knowledge of Card industry Security Standard -PCI-DSS
Release, Defect & Regression Management
- Conduct User Acceptance Testing (UAT) before live release of projects.
- Finalizing testing activities and confirmation of readiness before solutions are released to customers.
- Deploys changes into the production environment and manages rollback plans to ensure zero-downtime deployments
Education & Experience
- A Bachelor’s degree in Computer Science / Electronic Engineering / Applied Physics /
- Information Technology or a related discipline
- Minimum 3–5 years’ relevant work experience.
- Relevant professional certifications may include Postilion User and Specialized modules
- certificates, ITIL (Information Technology Infrastructure Library, PMP (Project Management
- Professional Certification), MCSP (Microsoft Certified Solution Provider), Partners product
- certifications (Thales HSM, Double Take, ScoreBridge, Stratus, VMWare)