Qualifications Diploma or Degree in Tourism, Hospitality, Travel Management, or related field 8-10 years experience in travel consulting or tour operations. Role Summary Responsible for creating and managing customized travel experiences across Kenya and East Africa, including safari packages and multi-country itineraries. The role involves handling client inquiries, preparing quotations, coordinating bookings, and ensuring smooth travel arrangements from start to finish. Key Responsibilities Design personalized travel itineraries based on client needs and budgets Prepare competitive quotations and manage bookings Coordinate with hotels, transport providers, and internal teams Handle itinerary updates and client requests efficiently Build strong client relationships and ensure excellent service delivery Maintain knowledge of East African destinations and travel trends Support profitability through effective pricing and supplier negotiations Skills & Competencies Strong destination and itinerary planning knowledge Excellent communication and customer service skills Good organizational and multitasking abilities Proficiency in Microsoft Office and Wetu itinerary software Strong problem-solving and supplier management skills