Tour Consultants

Posted: Jul 23, 2026 Expires: Not specified View Jobs in Consultancy
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Industry Travel and Tourism Founded N / A Type N / A Website N / A Address
View All Jobs at Africa Safari Trips

Key Responsibilities

  • Client Communication: Manage client inquiries, bookings, itineraries, and payments via WhatsApp, email, and phone.
  • Itinerary Preparation: Create personalized safari itineraries tailored to each client's needs.
  • Invoice Management: Prepare client invoices and follow up on payments.
  • Feedback & Support: Collect post-safari feedback, resolve issues, and ensure an exceptional customer experience.
  • Booking Management: Communicate itinerary updates and booking changes before and during travel.
  • Sales Support: Contribute to weekly and monthly sales targets.

Qualifications

  • Diploma or Degree in Hospitality, Tourism, or a related field.
  • Excellent command of the required language.
  • Minimum of 2 years' experience in the travel industry, preferably in tour consulting or hotel operations.
  • Strong written and verbal communication skills.
  • Proven experience selling South Africa and other Southern African destinations, including Botswana and Namibia.
  • Strong attention to detail, multitasking ability, and a customer- focused mindset.
  • Flexible and willing to work varied hours when required.
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