Trauma Counselling, Staff Wellbeing and Psychosocial Support Consultants

Role Description

• This is a full-time, on-site role based in Nairobi County, Kenya, for Trauma Counselling, Staff Wellbeing and Psychosocial Support Consultants.
• The consultants will provide individual and group trauma-focused counselling, psychological first aid, and ongoing psychosocial support to staff in high-stress or crisis environments.
• They will design and facilitate staff wellbeing programs, including workshops, debriefing sessions, and preventative mental health initiatives.
• The role involves assessing psychosocial risks, developing tailored interventions, and maintaining confidential records and reports in line with professional standards.
• Consultants will collaborate with internal teams and external partners to integrate wellbeing strategies into organizational policies and provide guidance on critical incident management and staff care.
• They will also contribute to training content, capacity-building activities, and continuous improvement of IRES wellbeing and support frameworks.

Qualifications

• Strong analytical skills to assess psychosocial needs, interpret wellbeing data, and design evidence-based interventions.
• Customer support and customer satisfaction skills to offer empathetic, responsive, and respectful care to staff and stakeholders.
• Technical support and consulting skills to advise on staff wellbeing strategies, implement support systems, and guide organizations on best practices.
• Advanced degree or professional qualification in Psychology, Counselling, Social Work, Mental Health, or a related field.
• Demonstrated experience in trauma counselling, crisis intervention, or staff wellbeing in organizational or humanitarian settings.
• Strong communication and interpersonal skills, with the ability to handle sensitive information confidentially and ethically.
• Experience facilitating training, workshops, or group interventions focused on mental health and wellbeing.
• Ability to work collaboratively in multidisciplinary teams and adapt to diverse cultural and organizational contexts.
• Relevant professional registration or accreditation and adherence to recognized ethical standards in counselling and mental health practice.