UICAP Outage Coordinator

The UICAP Outage Coordinator is responsible for documenting and managing Utilities commodity service interruptions within Maximo™ and ensuring accurate reporting to maintain readiness and informed decision-making for the Utilities Management (UM) chain of command. Primary responsibilities include: Documenting all Utilities commodity service interruptions in Maximo™ and ensuring that records are accurate, complete, and include related Maximo™ assets for all applicable work orders. Ensuring that SAIDI (System Average Interruption Duration Index) and SAIFI (System Average Interruption Frequency Index) metrics are updated monthly and communicated effectively to the Utilities Management chain of command. Keeping the Public Works Officer (PWO) and key stakeholders informed of metrics for full situational awareness and mission readiness. Performing ongoing audits and reviews of service interruption documentation to ensure compliance with operational standards and readiness requirements. Supporting readiness operations and facilitating critical communication between teams to address and mitigate risks associated with outages. MINIMUM REQUIREMENTS High school diploma or equivalent. At least two (2) years of relevant experience in Utilities operations, service management, or outage coordination. Familiarity with Maximo™ or similar Computerized Maintenance Management Systems (CMMS). Understanding of SAIDI and SAIFI metrics and their applications in utilities management processes. go to method of application »