Assistant Corporate Communications Officer

Posted: Aug 20, 2026 Expires: Not specified View Jobs in Content
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Industry Government Founded N / A Type Government Website https://ksa.go.ke/ Address Kenya Space Agency Pitman House, Jakaya Kikwete Road P. O. Box 7046-00200 Nairobi, KENYA
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Person Specifications (Education, Experience & Competencies) 

  • Diploma in any of the following disciplines: Customer Care, Public Relations, Mass Communications, Customer Service, International Relations and Diplomacy, Communication Management and Development, Event Management, Front Office, or equivalent qualification from a recognized institution;
    Proficiency in computer applications.

Key Responsibilities:

  • Collecting and collating data for the development, implementation and review of corporate communication policies, strategies, regulations and procedures;
  • Manning the reception desk and switchboard;
  • Maintaining a good ambience in the reception area;
  • Profiling visitors and issuing visitors' passes;
  • Responding to visitors' queries and telephone inquiries;
  • Screening and directing visitors to designated offices and areas;
  • Recording and confirming visitors' appointments;
  • Maintaining a daily record of visitors' details;
  • Receiving correspondence delivered at the reception and dispatching it to the relevant office;
  • Receiving and reporting customer complaints;
  • Distributing relevant Agency brochures to customers; and
  • Attending to telephone calls and logging them into the incident management system.
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