Business Development Officer

Remuneration: KSh 80,000 Gross pay

Role Objective

• The role will focus on Identifying new revenue streams and opportunities, Nurturing client accounts and building trust and converting leads into long-term strategic partnerships.

Core Duties and Responsibilities

• Research and identify high-potential B2B accounts and partnership opportunities.
• Run outbound campaigns through cold calling, email, networking, and LinkedIn to build a strong sales pipeline.
• Scan the market for emerging trends and untapped segments to grow market share.
• Draft tailored business proposals, pitch decks, and quotations that address specific client pain points.
• Manage and respond to RFPs, RFQs, and tender documents alongside internal technical teams.
• Deliver high-impact presentations to C-suite executives, procurement committees, and decision-makers.
• Build long-term client relationships to ensure high satisfaction, trust, and account retention.
• Keep accurate and updated records of all client interactions, meetings, and pipeline stages in the CRM.
• Act as the primary contact between key clients and internal operations for smooth service delivery.
• Analyze client portfolios to spot opportunities for cross-selling and upselling complementary services.
• Negotiate contracts and Service-Level Agreements (SLAs) with clients to maximize profitability.
• Consistently meet or exceed monthly, quarterly, and annual revenue goals.
• Prepare and present periodic sales reports, conversion rates, and revenue forecasts in management meetings.
• Work with various departments to align outreach strategies with company capacity and promotions.
• Gather ongoing client feedback and share market insights to improve company offerings.

Job Specifications and Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Finance or a related field.
• At least 5 years of B2B sales or corporate relationship management.

Key Competencies

• Persuasive Communication Skills
• Excellent negotiation skills, 
• Effective presentation skills
• Strong Relationship Management Skills