Commissioner, Business Strategy, Technology and Enterprise Modernisation

Duties and Responsibilities Responsible for KRA’s enterprise-wide digital transformation strategy, driving the adoption of cloud computing, AI, big data, and automation to enhance tax administration and service delivery. Oversee the modernization of core IT infrastructure, ensuring scalability, security, and high availability for tax processing and compliance. Drive AI-powered tax intelligence, leveraging predictive analytics, fraud detection, and automated compliance enforcement. Responsible for enterprise-wide IT governance and cybersecurity, embedding ISO 27001, GDPR, and Kenya Data Protection Act compliance into digital initiatives. Oversee the automation of tax administration and risk-based compliance models, integrating machine learning and robotic process automation (RPA) for efficiency. Foster a digital-first culture, leading the adoption of self-service platforms, chatbots, and AI-driven taxpayer engagement solutions. Person specifications: For appointment to this job, the candidate must have: A Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, Software Engineering, Information Systems, Cybersecurity, Information Security Data Science, Data Analytics or a relevant information technology field from a University recognized or accredited in Kenya. A Masters’ degree in a relevant field from a University recognized or accredited in Kenya. Professional qualification and or membership to relevant professional body(ies) in good standing will be an added advantage. A minimum of fifteen (15) years of relevant experience, ten (10) of which should be in middle or senior management levels. Meet the requirements of Chapter Six (6) of the Constitution 2010. Key competencies: Strategic leadership skills & Negotiation skills. Excellent communication and strong interpersonal skills. Strong business acumen / business orientation Innovative thinking Organizational skills Resilience and Adaptability Critical Thinking and Problem-Solving Customer-Centrism Approach Professionalism, Ethical Judgment and Integrity