Counselling Officer II

Posted: Oct 22, 2026 Expires: Not specified View Jobs in Medical / Healthcare
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Industry Government Founded 2012 Type Government Website http://www.ipoa.go.ke/ Address 1st Ngong Avenue, ACK Garden Annex, 2nd floor P.O. Box 23035 - 00100 Nairobi, Kenya
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Job Purpose 

  • This cadre is responsible for providing professional psychosocial support to external clients who are psychologically affected as a result of their victimization by the police as well as providing professional psychosocial support to staff members.  

Key Responsibilities/ Duties / Tasks 

An officer at this grade will undertake the following duties and responsibilities: 

  • Supporting the implementation of policies, strategies, guidelines, plans, standards, tools and procedures pertaining to Counselling Services; 
  • Updating records in the counselling department; 
  • Collecting and collating data for developing internal and external reports for counselling services; 
  • Assessing clients' psychological status for appropriate action and recommendations; 
  • Providing psychosocial services to complainants and their families, witnesses and survivors following police action or inaction; 
  • Providing psychosocial services to staff; and 
  • Participating in the case intake committee. 

Knowledge, Experience and qualifications required 

For appointment to this grade, an officer must have the following Qualifications: 

  • Bachelor’s Degree in Counselling, Psychology or equivalent qualifications from a recognized institution; 
  • Membership to a relevant and recognized professional body;  
  • Valid practicing license issued by the Counsellors and Psychologists Board;  
  • Proficiency in computer applications. 
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