About this role
Job Requirements
- Responsible for the cleanliness, orderliness and appearance of the entire hotel. Assist in the preparation of the annual Housekeeping Budget for the hotel.
- Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
- Develop and implement housekeeping systems and procedures.
- Organize on-the-job training and evaluate its effectiveness.
- Establish and educate staff on cleanliness, tidiness and hygiene standards.
- Ensure compliance with safety and sanitation policies in all areas.
Job Qualifications
- Diploma or Degree in Hotel Management, Hospitality Management, Housekeeping Operations or a related field.
- 4 years of relevant housekeeping experience, preferably within a hotel or hospitality environment.
- Good knowledge of hotel housekeeping standards, cleaning procedures and room preparation.
- Knowledge of proper handling and use of cleaning chemicals and housekeeping equipment.
- Good understanding of hygiene, sanitation, health and safety standards.
- Ability to inspect guest rooms, public areas and other hotel facilities to ensure required standards are maintained.
- Ability to supervise, train and allocate duties to housekeeping staff.
- Good knowledge of linen, uniform and housekeeping inventory control.
- Ability to maintain housekeeping records, checklists and reports.
- Ability to handle guest complaints professionally and ensure timely resolution.
- Ability to work shifts, weekends and public holidays.