About this role
Provide warm, knowledgeable customer service and guide product selection Drive in-store sales through active engagement, upselling, and product education Maintain attractive displays, cleanliness, and proper stock organization Receive, arrange, and monitor stock while ensuring accountability Curate relevant, coherent social media content aligned with Eastnat wellness themes Engage customers meaningfully both in-store and online Support planning and execution of in-store and online promotions and wellness events Collect and relay customer feedback to improve products and service Qualifications Diploma or Certificate in Nutrition, Dietetics, Food Science, or related field required Minimum of 1 year experience in a sales, retail, or customer service role Experience recommending products and advising customers based on their needs Strong interest in natural wellness, herbal, and nutritional products Previous experience in a wellness store, pharmacy, organic shop, or health-focused retail is an added advantage Social media acumen, including ability to create and engage content on Meta (Instagram, Facebook) and TikTok Computer literacy, including Microsoft Word, Excel, and PowerPoint Familiarity with Canva and similar content creation tools Ability to translate nutrition knowledge into practical product recommendations