About this role
Job Description
- Eastnat Limited is looking for a warm, knowledgeable and customer-focused In-store Sales & Wellness Advisor to create meaningful customer experiences and drive in-store and online sales.
- The ideal candidate enjoys interacting with people, understands wellness concepts, and can confidently recommend products based on customer needs.
Key Responsibilities
- Provide warm, knowledgeable customer service and guide product selection
- Drive in-store sales through active engagement, upselling, and product education
- Maintain attractive displays, cleanliness, and proper stock organization
- Receive, arrange, and monitor stock while ensuring accountability
- Curate relevant, coherent social media content aligned with Eastnat wellness themes
- Engage customers meaningfully both in-store and online
- Support planning and execution of in-store and online promotions and wellness events
- Collect and relay customer feedback to improve products and service
- Collect and relay customer feedback to improve products and service
Qualification and Experience
- Diploma or Certificate in Nutrition, Dietetics, Food Science, or related field required
- Minimum of 1 year experience in a sales, retail, or customer service role
- Experience recommending products and advising customers based on their needs
- Strong interest in natural wellness, herbal, and nutritional products
- Previous experience in a wellness store, pharmacy, organic shop, or health-focused retail is an added advantage
- Social media acumen, including ability to create and engage content on Meta (Instagram, Facebook) and TikTok
- Computer literacy, including Microsoft Word, Excel, and PowerPoint
- Familiarity with Canva and similar content creation tools
- Ability to translate nutrition knowledge into practical product recommendations
Skills
Customer ServiceExcelSales