Office Administrator / Business Development Officer

We are hiring on behalf of our client in the Insurance and Financial Services sector for a highly organized, customer-focused, and results-driven Office Administrator / Business Development Officer. The successful candidate will play a dual role by supporting daily office operations while actively contributing to business growth through client engagement, lead generation, and customer relationship management. This position is ideal for a professional who is passionate about administration, customer service, and business development, and is looking to grow within the financial services industry. Key Responsibilities Office Administration Maintain company records, files, and administrative documentation Prepare correspondence, reports, presentations, and other business documents Manage office supplies and coordinate procurement requirements Maintain accurate physical and electronic filing systems Support day-to-day office operations and ensure administrative efficiency Receive, direct, and manage client inquiries professionally Customer Service & Front Office Support Handle walk-in clients and visitors professionally Respond to customer inquiries and provide accurate information on company services Maintain excellent client relationships and customer satisfaction Support customer onboarding and documentation processes Business Development & Sales Support Generate quotations and support field sales activities Assist in identifying and pursuing new business opportunities Participate in business development initiatives and client acquisition activities Support marketing and customer engagement campaigns Follow up on leads and maintain client databases Participate in field activities aimed at business growth and commission generation Requirements & Qualifications Diploma or Bachelor\'s Degree in Business Administration, Insurance, Marketing, Finance, Human Resource Management, or a related field General knowledge of the Insurance or Financial Services industry 1–2 years of relevant experience in administration, customer service, insurance, or financial services Proficiency in computer applications and AI-powered productivity tools Strong communication and interpersonal skills Excellent organizational and record management skills Ability to prepare professional reports and business correspondence Self-driven, proactive, and customer-focused go to method of application »