Telesales Executives

Roles/Duties & Responsibilities Make Inbound and Outbound Calls to prospective clients Proactively contact existing and potential customers to promote banking products and services Identify customer needs and recommend suitable financial solutions (e.g., loans, accounts, cards) Achieve assigned sales targets and contribute to overall team performance Maintain accurate records of customer interactions and sales activities in the system Follow up on leads, inquiries, and customer requests in a timely manner Handle customer objections professionally and convert them into sales opportunities Ensure compliance with bank policies, regulatory requirements, and data protection standards Build and maintain strong customer relationships to encourage repeat business Skills & Qualifications Bachelor’s Degree or Diploma in a Business related field 1–2 years’ experience in Telesales Strong communication and persuasion skills Excellent customer service and relationship management Sales-driven with strong negotiation abilities Active listening and problem-solving skills Resilience and ability to handle rejection Time management and ability to meet targets under pressure Basic financial product knowledge Proficiency in CRM systems and computer applications