Real Time Operations Team Lead
FeaturedRole Summary - The Real Time Operations Team Lead is responsible for driving operational excellence by ensuring adherence to service level agreements (SLAs), leading process improveme...
23 September
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Latest Jobs in Kenya 2026
Showing 251–275 of 550 jobs
French Eligibility Representative - Cigna Healthcare
FeaturedAbout the Role - As an Eligibility Representative, you will play a critical role in ensuring members have timely access to the healthcare benefits and services they need. Acting as a...
20 September
Customer Experience Strategy VOC Lead
FeaturedJob Summary: - Own the analytical backbone that connects Voice of customer, operational data and business performance into a single strategic view – architecting ow VOC data is captur...
20 September
Customer Service Team Leader
FeaturedJob Responsibilities - Supervise the day-to-day activities of Customer Service Representatives. - Ensure that customer enquiries, requests and complaints are handled professionally...
20 September
Customer Operations Associate - Tanzania
FeaturedAbout the role - The Customer Operations Associate will report to the Customer Operations Lead. As we launch our operations in Tanzania, this role will be based in Kenya while exclusi...
20 September
Pigia Penda Representative
FeaturedScope of work - Pigia Penda is the official Penda Health Call Center Platform handling both Telemedicine and General Customer requests virtually. Our Call Center Representatives play...
20 September
Customer Success Engineer Finance and Accounts
FeaturedAbout the Role - We are looking for an experienced Customer Success Engineer with strong knowledge of financial accounting and ERP implementation to join our team. - The successful...
20 September
Customer Service Officer - Life Business Kisii Branch
FeaturedJob Description The Customer Service Officer is responsible for delivering exceptional front-line service to Retail Life and Pensions customers by responding to inquiries, resolving is...
20 September
Customer Support Agent Freelancer
FeaturedRole Summary ALX Africa is looking for a French-speaking Customer Support Freelancer. Our support agents are the frontline of our Customer Support team. You will manage asynchronous em...
20 September
Customer Service Supervisor
FeaturedJob Purpose - To supervise the Customer Service team and ensure efficient, professional and proactive service delivery to all Syokimau ICD customers. The role is responsible for coord...
20 September
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Customer Service Agent
FeaturedMain responsibilities: - Receive and process customer inquiries (via phone and email); - Optimize communication and relationships with various stakeholders; - Report, follow up, d...
20 September
Customer Experience Coordinator
FeaturedRequired Qualifications & Skills - Degree in Communication, Public Relations, Marketing or a related field from a recognized institution - Certification in Customer Experience Manag...
20 September
Head of Customer Experience
FeaturedJOB PURPOSE STATEMENT The job holder is responsible for managing the overall all end-to-end customer experience within the Group through all channels and touchpoints using well defined...
20 September
Arabic Speaking Call Center Agents Real Time Operations Agent
Featured- Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the co...
20 September
Property Executive - Tele-Calling
FeaturedDescription - RenCenter is looking for an energetic, target-driven Property Executive to join our outbound tele-calling team at Tatu City. You'll be the first voice prospective custom...
20 September
Customer Support and Credit Associate - Kisumu
FeaturedAbout the role - The Customer Success Associate oversees the entire customer lifecycle, from raising awareness and ensuring prompt, complete payments. You are responsible for attracti...
20 September
Customer Success Credit Associate - Eldoret
FeaturedAbout the role - The Customer Success & Credit Associate Associate oversees the entire customer lifecycle, from raising awareness and ensuring prompt, complete payments. You are respo...
20 September
Customer Care Service Administrator
FeaturedRESPONSIBILITIES - Receive and respond to customer inquiries via phone, email, and other communication channels. - Provide accurate information on services, schedules, processes, an...
20 September
Call Centre Nursing Executive Contract
FeaturedAbout the Role To provide general customer service in respect to medical business customers. Key Responsibilities - Receive and respond to Medical Emergency lines and ensure 24-hour...
20 September
Customer Experience Officer
FeaturedABOUT THE ROLE - Reporting to the Customer Experience Co- Ordinator, the Customer Experience Officer will support the efficient delivery of customer service, enhance patient and visit...
20 September
Retail Customer Experience Agent - Mobility-Kitengela
FeaturedWhat You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer resp...
20 September
Retail Customer Experience Agent - Mobility-Nairobi
FeaturedWhat You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer resp...
20 September
Retail Customer Experience Agent - Mobility-Thika
FeaturedWhat You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer resp...
20 September
Customer Service Representative French and English
FeaturedWhat You'll Do: - Assist customers through phone, email, and text channels - Resolve inquiries efficiently while delivering an exceptional customer experience - Use CRM tools to d...
20 September
Retail Customer Experience Agent - Mobility-Nairobi
FeaturedWhat You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer resp...
19 September
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