Job Summary: – Responsible for overseeing the entire product lifecycle for all Bank products. This role provides strategic leadership in product analysis, research, innovation, development, and commercialization. The position ensures the delivery of competitive and customer-focused solutions by guiding product strategy, piloting innovations, and fostering sustainable growth within the Retail and
Job Description Key Responsibilities and Accountabilities Control & Governance, Business Direction – 30% - Ensures project/program manager produce, manage and control projects to Absa Africa standards and guidelines. - Ensures review and escalation if required, of project/program Risks and Issues. - Responsible for monitoring activities and ensure compliance with laid down Program standa
Job Description To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements. Qualifications Type of Qualification: First Degree Experience Required 1-2 years - Branch banking experience, under
Job Overview The MEA Business Development Sales role is a strategic position within Citi's Treasury and Trade Solutions (TTS) business, responsible for driving new client acquisition, revenue growth, and wallet expansion across the Middle East & Africa region. The successful candidate will focus on originating and winning new business with multinational corporations, regional champions, public s
Job Description - We are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment. Key Responsibilities - Handle inbound and outbound customer calls professionally and efficiently -
Key Responsibilities - The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships. The growth and performance metrics measured include: - Grow the number of activ
Job Overview The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring bu
Key Responsibilities: - Vault and ATM/CDM Custodianship – Ensure ATM downtimes are kept at a minimal, and ATM and Vault limits aremaintained - Cash Management: Ensure branch cash holding limits are adhered to, excess overnight cash holding is covered, any cash differences reported and resolved, cash deposited via the CDM is retrieved and posted within the timelines as guided and coordinate ca
RESPONSIBILITIES - Monitoring credit risks for facilities under Grade 10 and Grade 20 to avert migration to NPL both at branch level and Regional Portfolio Management Office level. - Ensure compliance of all projects for construction facilities to conditions precedent and milestones are achieved upto completion of the projects. - Reviewing loan documentation, confirm compliance checks agai
KEY RESPONSIBILITIES: - Lead the development and execution of the diaspora banking strategy to drive business growth and profitability. - Identify and develop new markets, partnerships, and commercial opportunities across the global diaspora segment. - Design and deliver innovative, digitally enabled products and solutions tailored to diaspora customer needs. - Leverage digital platform
Key Responsibilities: Product Strategy & Lifecycle Management - Define and execute the Retail product strategy in alignment with overall business objectives. - Provide oversight of the end-to-end product lifecycle, from ideation to commercialization and retirement. - Ensure products remain competitive, compliant, and responsive to evolving customer needs. Research, Analysis & Innovation
Main Duties & Responsibilities - Source New Business, expand and retain existing client relationships with a focus on global custody business, to increase market share and profitability. - Ensure financial and business growth targets assigned are achieved. - Ensure customer satisfaction, retention, and identification of repeat and new business opportunities. - Responsible for managing d