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Hotpoint Appliances Ltd
Nairobi, KE
Customer service intern
3 months ago
Are you passionate about helping people and creating great customer experiences? We are looking for enthusiastic and motivated customer service interns to join our team! This internship is a great opportunity for someone looking to gain hands-on experience in customer engagement, retail support, online sales, and call center operations while building valuable communication and problem-solving skil
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Customer Care Officer
Nairobi, KE
Customer Care Officer
3 months ago
KEY REQUIREMENTS Minimum 5 years experience in customer service or customer experience management Atleast 5 years experience in managing teams in a fast-paced environment Experience in aviation or hospitality will be an added advantage Bachelor's degree in business, Customer Service, Hospitality, or related field go to method of application »
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Influx
Nairobi, KE
Customer Service Representative
3 months ago
Role Overview We are looking for sales-oriented, voice-capable agents who are tech-savvy, detail-oriented, and passionate about music and audio technologies. This role combines customer interaction, technical understanding, and sales support in a fast-paced environment. Must-Have Qualifications Candidates should meet at least 5 of the following requirements: Prior experience in voice-based custome
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Maersk Line
Nairobi, KE
Customer Success Partner - Reefer/FMCG
3 months ago
KEY RESPONSIBILITIES: Build long-term partnerships with clients by understanding their supply chain challenges maintaining strong relationships with existing and potential customers Act as the primary point of contact for customer inquiries, ensuring timely and effective communication on significant trends, rate changes and policies for your assigned accounts Reporting and feedback loop from the s
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NTT Ltd
Nairobi, KE
Associate Client Manager
3 months ago
Your day at NTT DATA As an Associate Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements. Y
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Sheer Logic
Nairobi, KE
Call Centre Agents
3 months ago
Job Description We are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment. Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently Respond to cu
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M-KOPA Solar
Nairobi, KE
Customer Insights Associate
3 months ago
Role Overview This is an entry-to-mid-level research position within M-KOPA's Customer Intelligence (CI) team. As a CI Research Associate, you'll support end-to-end UX and product research from study design through to insight delivery; working closely with senior researchers and cross-functional teams. You'll be doing real research, on real products, for real customers whose financial lives depend
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M-Gas
Nairobi, KE
Call Centre Agents Entry Level
3 months ago
Job Summary Provide excellent support and assistance to M-Gas customers so that they are completely satisfied with the M-Gas service and are delighted to use M-Gas for their cooking. Job Details Respond to customer enquires in person, by phone and online helpfully and promptly. Take responsibility for resolving customer issues and makes sure that they are resolved promptly. Maintain record of cust
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Absa Bank Limited
Nairobi, KE
Senior Case Manager Call Centre First Assurance Kenya
3 months ago
Job Summary To provide efficient and effective customer service to customers with utmost level of consistency and quality, ensure customer excellence and facilitate access to quality, safe, effective and cost-efficient care for insured clients. Respond to customer enquiries and address issues regarding products or services at the 24-hour contact centre. Job Description Immediate management of inbo
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Customer Services Executive CSE
Nairobi, KE
Customer Services Executive CSE
3 months ago
Position Objective: To deliver high-quality customer service by effectively handling customer inquiries, providing accurate information, and ensuring customer satisfaction through efficient and professional interactions. Specialized Duties: Handle inbound and outbound calls, emails, and chats (whatever applicable) in a professional and timely manner. Understand and communicate company products, se
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Rentokil Internship Program-Customer Service
Nairobi, KE
Rentokil Internship Program-Customer Service
3 months ago
Phase 1: The Training Program (Months 1–12) Your journey begins with a comprehensive onboarding and training program to build your skills in our corporate services, internal systems, and operational methodologies. Following this, you will be given clear, measurable assignments that contribute directly to our branch operations, allowing you to learn and grow through hands-on experience. Phase 2: Th
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CDL Human Resource
Nairobi, KE
CF Solutions Manager
3 months ago
JOB PURPOSE The C&F Solutions Manager is responsible for managing Customer-Focused C&F Solutions, Quality of Service, ensuring seamless coordination between customers and internal operational teams, and delivering superior customer service across freight forwarding and logistics activities. The role focuses on solution design, service delivery, issue resolution, and customer satisfaction, while su
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